Mobile / App
xx80 is clear about what data we collect, why we collect it, and how you can review or change it at any time. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the credentials you choose. If you make a deposit using bKash or Upay, we record the transaction reference so that your wallet history stays accurate and disputes can be resolved without delay. We also collect device and session data: the type of handset you use, your browser version and the pages you visit within the lobby. This helps us keep the mobile interface responsive on everyday Android handsets common in Bangladesh. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors like bKash or Upay is limited to what those services need to complete a transaction. Cookies and local storage are used to keep your session active between pages — you can adjust browser permissions at any time, though some functions may not work as expected if cookies are fully blocked. All data handling is subject to the applicable laws and regulations of your eligible region.
This policy applies to the xx80 platform at xx80 and the account you hold with us. It covers what we do — not what third-party services do once you leave our pages or interact with an external payment interface. Understanding the boundary helps you know where to direct a question if one comes up.
Data collected when you log in, browse the lobby or update your account settings is fully within this policy. That includes login timestamps, device identifiers and any profile edits you make from your account page.
When you initiate a bKash or Upay deposit, we record the reference on our side. The payment processor's own privacy terms govern what happens inside their app or gateway — we do not control that portion of the flow.
Game lobby pages, promotional notices and support articles sit within xx80 and are covered here. Session behaviour on these pages — time spent, clicks, scroll depth — is collected to improve how content loads on mobile.
Links to external sites, game studio interfaces served from separate domains and any payment app you open outside our pages are governed by those parties' own policies. We recommend you read them separately before sharing any information there.
Your account holds a record of what information we have on file for you. From the account settings page, you can review the details we store — including your registered contact information and your transaction history, which shows every bKash and Upay deposit we have recorded. If any detail is wrong, you can edit it directly through account settings or raise a correction request with our support team. We will acknowledge the request and tell you what steps we take next. Where local law gives you the right to ask us to delete certain data, you can submit that request via the support channel and we will assess it against our retention obligations. We do not make decisions about deletion unilaterally — the outcome depends on what the applicable regulation in your eligible region requires us to keep for compliance reasons. Starting with your account settings page is always the fastest first step.
Open the account settings page to see the contact details, device history and transaction references we hold. Your bKash and Upay deposit records are listed there in chronological order.
Edit your name, contact information or linked wallet details directly in account settings. For changes that require identity verification, follow the instructions shown on that page rather than sending details over chat.
If you are unsure how a specific piece of data is being used, send a message through the live chat or email support route. Include your account reference so our team can pull the correct record quickly.
For deletion requests or more detailed data queries, contact support directly. We will confirm receipt and outline the next steps based on your eligible region's applicable rules.
If you have a question about this policy, a correction to request, or a concern about how your data has been handled, reach us through the channels published on the site. Do not send sensitive account credentials over any channel — use your account page for identity-sensitive changes.
Open the chat icon on any page within xx80 to reach the support team. Mention your account reference at the start so the conversation reaches the right queue without a detour.
Send a detailed written query to the email address listed on the Contact page of xx80. Written requests work well for data correction and deletion questions where you want a documented reply.
The Help section inside your signed-in account area contains published answers to common data and wallet questions. Check there first — many bKash and Upay transaction queries are resolved without needing to contact the team.
We keep the data we collect to what is needed for your account to work correctly and for transactions to be recorded accurately. Retention periods follow the requirements of the applicable rules in your eligible region — we do not store data beyond what those rules allow or require. Cookie preferences can be adjusted in your browser at any time.
We collect only what your account and transaction flow requires. bKash and Upay references are stored for wallet accuracy and dispute resolution — nothing beyond the transaction record is pulled from those payment apps.
Session cookies keep you logged in between pages on xx80. You can block or clear cookies through your Android browser settings. Some account features may not display correctly if session cookies are fully disabled.
Account data is held for as long as your account remains active and for the period required by applicable regulation after closure. We do not retain data indefinitely — the retention schedule is reviewed in line with the rules of your eligible region.
Privacy questions go to the support team via live chat or email at xx80. For formal data requests, use the email route so your query is logged and a written response can be issued within the timeframe our process allows.
These questions cover the data points our account holders ask about most. If your question is not here, reach us through live chat or the email route listed on xx80.
We collect your name, contact details and login credentials during registration. Once you are active, we also record device and session data — such as handset type and pages visited — to keep the mobile lobby running smoothly on your Android device.
Yes. We record the transaction reference for every bKash and Upay deposit on our side. This keeps your wallet history accurate and gives us what we need to resolve any transaction dispute. The payment processor holds its own separate record under its own policy.
Open account settings after signing in — your registered contact information and deposit transaction history are listed there. For a more detailed data summary, send a request via email support and we will outline what is on file for your account reference.
Most details can be edited directly in account settings. For corrections that need identity checks — such as a linked wallet number — follow the verification steps shown on that settings page. If you are stuck, live chat support can walk you through the process.
We do not sell your data. We share only what payment processors like bKash and Upay need to complete a transaction. Game studio interfaces and external links operate under their own policies — we recommend reviewing those separately before interacting with them.
Send a deletion request through the email support route published on xx80. We assess each request against the retention obligations that apply in your eligible region. The outcome depends on local law — we will confirm the result in writing once reviewed.